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4.5/5 from 15000+ TrustPilot Reviews

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5 stars:
14316
4 stars:
804
3 stars:
272
2 stars:
172
1 stars:
289
based on 15853 customer reviews
4.8

Customer Reviews

Showing 1-50 of 14,316 items.
Contact lenses

Purchased 2 months worth of daily contact lenses. Took advantage of a create offer! Arrived very quickly!

By from Manchester on 12.02.2026 19:48

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Excellent customer service!

I have only had to contact this company regarding a problem with lenses on one occasion. It was dealt with quibble free and the problem quickly rectified.

By from Scotland on 11.02.2026 15:38

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Great service!

Love using contact lenses.co.uk. Great variety of different contact lenses to choose from whether its dailies or monthlys. They have a good prescription availability which you don't get with many online contact lense suppliers. My delivery is always within a few days from when I order. Highly recommend 👌

By from Preston, Lancashire on 11.02.2026 15:08

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Contact Lenses Speciaists

Delivery is First Class and straight through your letter box next day , communication is clear and ordering is crystal clear ( no pun intended ).

By from Ireland on 11.02.2026 13:25

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Great service!

Great selections of contact lenses, quick delivery and good communication. I´ve been buying from this website for over 10 year and never had any issue.

By from Birmingham, UK on 11.02.2026 08:46

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Quick delivery and great value

I am always impressed by how quickly your deliveries arrive and the competitive pricing!

By from Herts, UK on 10.02.2026 21:58

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Great price fast delivery

First time using them for my lenses, prices where very competitive and delivery fast

By from Chester on 10.02.2026 15:41

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Great products and really quick delivery

Website is easy to navigate, quick delivery and great products. Especially the wow lenses.

By from Bath on 10.02.2026 15:29

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Good price, fast delivery

Ordering from Contact Lenses is really easy, it remembers my orders and price is good too. Orders usually come really quick and can be posted through your front door.

By from Blaenau Gwent, Wales on 10.02.2026 13:33

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Great service

Easy site to order Prompt delivery and lenses fine.

By from Norfolk UK on 10.02.2026 07:45

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Ordering from contactlenses.co.uk over 10yrs

Great super fast service never made a mistake and has all ranges of products. Super loyal

By from Brighton on 09.02.2026 18:09

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Excellent

Excellent service and next day delivery.

By from Hove UK on 09.02.2026 03:51

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Crystal Aqua Daily

I am really impressed with the comfort and hydration these lenses provide throughout the day. They feel incredibly natural, and I barely notice they are there. These lens are free from any dryness or irritation.

By from London on 08.02.2026 15:21

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Great

Easy to order, great prices and quick delivery.

By from Unknown location on 08.02.2026 14:51

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Great Service

Getting lenses couldn’t be easier & delivery is super quick, a pleasure to deal with & great prices.

By from Swindon on 07.02.2026 15:02

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Amazing Contact lenses

I have been buying from this company for time and their contact lenses are the best compare to specsavers who sell expensive contact lenses.

By from London, UK on 07.02.2026 13:02

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Amazing Contact lenses

I have been buying from this company for time and their contact lenses are the best compare to specsavers who sell expensive contact lenses.

By from London, UK on 07.02.2026 13:01

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Very satisfied

Reasonably priced lenses and super quick delivery

By from London on 24.01.2026 14:51

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easy order, fast delivery, good quality contact lenses..what more could I want..a mistress please too!

nothing to dislike..keep up good work

By from S Kensington on 24.01.2026 10:09

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excellent

excellent

By from Yorkshire UK on 22.01.2026 15:15

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Great product and fast delivery

Great product and fast delivery as always

By from Hertfordshire, UK on 16.01.2026 14:53

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Feedback for Sophie

I would like to share feedback regarding my recent order, which was delayed due to an issue with the manufacturer. While delays are understandably frustrating, the way this situation was handled made a real difference.
Sophie provided exceptional customer service throughout. She was clear, proactive, and genuinely understanding about the inconvenience caused. Rather than leaving me waiting, she took immediate action and arranged for replacement lenses to be sent, ensuring I wasn’t left without what I needed.

By from Harrogate on 15.01.2026 10:44

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Exceptional customer service

I had the pleasure of dealing with customer service because of issues with delivery and the problem was solved promptly and efficiently. Appreciate that customer experience is at the centre of the business!

By from London on 14.01.2026 16:41

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Amazing Service

I ordered after the 3.30pm cut off on 23rd December and still received my order before Christmas absolutely amazing service

By from Manchester on 02.01.2026 14:48

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Spot on everytime

I’ve used contact lenses.co.uk for 8+ years and have always been faultless

By from Sheffield on 28.12.2025 15:09

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wonderful service

excellent service always arrives when predicted and safe delivery from royal mail

By from Minehead somerset uk on 20.12.2025 19:30

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Excellent service very helpful and friendly

Excellent service and helpful and very friendly

By from Benfleet on 20.12.2025 16:12

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Best online company I use!

Can't fault this company, used for years, never a problem!

By from Newcastle, UK on 16.12.2025 23:29

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Excellent customer service!

Shout out to Sophie in customer services who arranged a second expedited order when mine had been delayed. She was quick at responding and followed on by ensuring my lenses had arrived on time.
The lenses are great, but return custom will be based on this excellent service.

By from Mansfield, UK on 15.12.2025 22:06

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Long-time customer!

Excellent service, as always.....thank you!

By from Lancashire UK on 15.12.2025 15:26

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Slick transaction

Quick vg lenses, good communication, OK price, good delivery

By from Weymouth on 15.12.2025 14:48

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Quick efficient service

Really good contact lenses, nearly half the price of my opticians. Good durability & I can feel no difference. Will definitely use again. Very quick efficient service.

By from UK on 15.12.2025 08:32

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Brilliant

I’ve been using this company for a long time & after payment my order is dispatched the same day or next & within 3 days I receive Brilliant service

By from UK on 10.12.2025 14:49

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Great service

Service is excellent. Always on time

By from Cumbria on 08.12.2025 15:39

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Great service.

As usual, the service was prompt and I knew exactly when my lenses would arrive.
I've been using this company for many years now, and have never had any type of problem.

By from Wales. on 08.12.2025 15:39

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👍

Easy to navigate website and place order, ompetitively priced and fast delivery.

By from Solihull, UK on 08.12.2025 15:27

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Excellent!!

Ordered from abroad; no problems, no issues, lenses were waiting for me when I got home.
Would never consider using another supplier

By from Scotland on 08.12.2025 15:08

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Excellent service, thanks.

Very fast delivery.

By from Coventry, UK on 01.12.2025 09:40

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Top class

Very helpful at all times thanks a lot

By from Jersey on 22.11.2025 15:53

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Excellent

Always easy experience

By from S Yorkshire on 18.11.2025 17:09

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Very efficient

Great accurate service

By from Uk on 18.11.2025 15:12

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Excellent service as always

Quick - easy to use website - fast delivery

By from Henley-on-Thames on 13.11.2025 09:53

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Long Time Customer

I’ve been a customer of contact lenses.co.uk for many years, certainly more than 10 and they have never disappointed. Orders are easy to place and delivery is made usually within a couple of weeks, which is no problem if you time your order right so as not to run out of lenses.

By from Peterborough UK on 12.11.2025 16:05

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Very comfortable

Very quick and reliable. Have been with this company for over 10 yrs and are the cheapest for best contacts.

By from Manchester on 11.11.2025 14:50

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Great service

Ordering really simple and fast great delivery.
The only issue I created was to order the wrong lenses( realising when I put one in that I’d ordered -3.50 instead of +3.50. So I would say , just double check when you order 😊

By from UK on 03.11.2025 14:49

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Excellent access. Speed of delivery , easy to irder

Contacted chat - excellent service and contact - sorted the problem ++++

By from UK on 01.11.2025 15:06

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Great customer Service

There was a mix up with the delivery address, but it was resolved swiftly

By from Unknown location on 24.10.2025 14:48

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Even more efficient than ever!

I have used you for many years and you are always super efficient but even I got a surprise with my recent order. I ordered lenses a bit last minute on a Saturday hoping they would be with me by Tuesday and they were delivered the next day, on a Sunday! You really did excel yourselves on speedy service.

By from Wiltshire, UK on 20.10.2025 19:14

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No Problems, Quick Delivery

I had a simple order and it was processed quickly. Sometimes companies say that delivery is next day (including Saturdays) and it isn't. But in this case it was. I decided to spend a little money on my lenses, and so far I'm happy I did.

By from London, UK on 14.10.2025 14:58

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Fast reliable service

I have used this company for years and i’ve never had a problem. Always Fast very reliable and great price and products.

By from Unknown location on 13.10.2025 15:26

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Share your experience with other customers: write your own review

We have delivered over 4 million contact lens orders to satisfied customers.
The reason behind our success is simple: we always focus on exceeding our customer’s needs. Whatever, whenever, and wherever you want your contact lenses, we promise to deliver them in as timely a manner as humanly possible.
As an independent company, we can also provide the quality customer care that big corporations simply can’t. Perhaps this high-quality service is the reason why a whopping 90% of all our orders come from our own devoted customer base.
With roughly 4 million contact lenses now in stock, it’s pretty difficult not to find your ideal lens type on our website. Just a few of the contact lens brands we now offer include high-quality names like Alcon, Crystal, Bausch + Lomb, Acuvue, CooperVision, and Johnson & Johnson, just to name a few.

Contact Lenses at Low Prices! Worldwide Delivery and excellent customer support. Top Brand lenses, solution, glasses and more. Save money with our own branded Crystal Range. We have been selling online directly to customers for over 20 years, meaning you can save money with a name you can trust.

Additionally, we have a `no quibble` returns policy (even if you have ordered the wrong lenses by mistake!) on most items - but some restrictions do apply to returning open coloured lenses and toric lenses (lenses to correct astigmatism), which will not be refunded unless deemed faulty, in which case a replacement will be offered.