We have a variety of ways that you can contact us.
You will find a Live Support link on most pages where you can contact our support staff. If it is out of office hours, you can leave a message there and we will contact you.
Please send us an email.
UK: Telephone our support staff on 0345 319 3000
International: +44 345 319 3000
Contact Centre Opening Hours - Christmas 2020
Monday 21st - 8am - 6pm
Tuesday 22nd - 8am - 6pm
Wednesday 23rd - 8am - 6pm
Thursday 24th - 9am - 1pm
Friday 25th - Monday 28th - CLOSED
Tuesday 29th - 9am - 5pm
Wednesday 30th - 9am - 5pm
Friday 31st - 9am - 1pm
Saturday 1st - Sunday 2nd - CLOSED
Monday 3rd - normal hours resume; 8am - 6pm Mon-Fri & 9am - 1pm Sat
By Post -
UK Distribution Centre
PO BOX 293
Crystal Vision Ltd
PO Box 492901000
595 Burrard Street